MannersMinder Frequently Asked Questions (Formerly the Treat & Train from Sharper Image)

What is the MannersMinder system? It’s a remote-controlled reward system that uses positive reinforcement for training dogs to behave at home and perform better in competition. By rewarding desired behaviors, the system can be an invaluable tool in helping redirect a dog’s focus away from barking at the door, jumping on guests, and begging at the table. The system can also be used to train behaviors ranging from down/stay to coming when called and agility skills such as contacts, place and go-outs.

What’s included in a MannersMinder kit? Each kit contains a battery-operated food dispenser with two (2) interchangeable kibble disks, hand-held remote control with battery, extendable target wand with removable base, detailed instruction guide, and comprehensive training DVD. The 4D batteries required for the base unit are NOT included.

How can the system be used to train a dog? By rewarding your dog for behaviors you desire. Dogs repeat behaviors that are rewarded or reinforced. To change or eliminate unwanted behavior, first determine what is reinforcing it, and change your behavior to stop unintentionally rewarding your dog for things you don’t like. The system can then be used to reward the good manners and behavior you prefer.

How soon can I start training a puppy with the MannersMinder? Since this program relies on positive reinforcement, you can start puppies as soon as they can eat dry kibble and are weaned from their mothers.

My dog might paw the machine. Will that be a problem? In this program you will specifically reward your dog when he is standing with all four feet on the floor and avoid rewarding him for pawing the machine. As a result, all dogs being formally trained with the MannersMinder, learn to get treats without pawing the machine. Dogs that are not trained to the MannersMinder, however, may try to paw the machine. Since doing so never earns rewards, this behavior extinguishes or disappears. The MannersMinder is fairly rugged and can withstand moderate amounts of pawing and nudging.

Do you always have to use the machine? Chapter 14 of the training manual "Fading Out the MannersMinder" covers how to train dogs to "place" and stay without a MannersMinder present in front of the rug or mat.

Can more than one system be used in the same home? Yes. Each system will operate on any one (1) of four (4) channels. That means as many as four (4) separate systems can be used in close proximity to one another.

How far can i expect the remote signal to travel? Up to 100 feet, and through walls if necessary.

How large is the base unit? The food-dispensing base unit weighs just over 3.3 lbs. and is approximately 13.6”(L) x 8.8”(W) x 7.5”(H).

Can additional parts be purchased separately? Yes.

My system doesn’t seem to be working properly. What can I do before calling customer service? Check the batteries. See that the four (4) D and one (1) 23A-12V batteries are charged. (A red ‘power’ light will activate indicating batteries in the base unit need to be replaced.) See that the channel settings on the base unit and remote are the same. Test your kibble/treats to see they pass freely through the disk opening. (Avoid semi-moist treats if possible.)

Can the system interfere with radio and/or TV reception? Yes. In the event you experience any form of signal interference, you can try:

• Change the channel setting.

• Reorient or relocate the receiving antenna.

• Increase separation between the equipment and receiver.

• Consult the user guide or an experienced radio/TV technician for assistance.

Does the system come with a warranty? Yes. The system is guaranteed for one (1) year against manufacturer defects.

How is the MannersMinder different from the Treat & Train from Sharper Image? The MannersMinder and Treat & Train Machines are very similar. The differences are listed below:

• You can use up to 4 MannersMinders units at the same time. (Although if you press the button at the exact same time on two machines the signals will cancel each other out.)

• The MannersMinder has a more decor-friendly neutral color.

• The MannersMinder has a flat back to help it fit into tight spaces easier.

• The MannersMinder does not include an adapter. It must use the batteries (the batteries last up to 4 months)

• The MannersMinder dispenses treats more quietly than the Treat & Train did.

I have a Treat & Train from Sharper Image will the MannersMinder remote work with it? Yes

Is someone available to answer questions? Yes! Pleasecontact Pet Expertise with any questions you may have.